FAQ

OPENING OF ALL ONLINE  RESERVATIONS  IN PAMS
  • Tuesday 10/09/2024 at 12:30 for MUSIC Private Lessons
  • Wednesday 11/09/2024 at 12:30 for NON-SPORT activities including Art, Languages, Theatre & Misc
  • Friday 13/09/2024 at 12:30 for SPORT activities including Dance

 

GROUP ACTIVITIES: 30/09/2024  to  20/06/2025

All group activities  (except for UGDA music lessons) will start on the week of Monday 30/09/2024 and finish on Firday  20/06/2025.

UGDA music lessons (solfège) will start on 18/09/24 for levels FM4 and 20/09/2025 for levels FM1 to FM3

MUSIC PRIVATE LESSONS -  30/09/24 to 20/06/2025 

Reservations for music private lessons are made for the entire school year, but with the possibility, if selected, to pay in 3 instalments. The costs indicated in PAMS are therefore annual costs. 

Number of lessons : 29 lessons  for the 2024/2025 school year. 

 

2 RECOVERY WEEKS (semaines de récupération) are planned in case of missed courses:

  • 1st recovery week: 10 to 14/02/2025
  • 2nd recovery week: 16-20/06/2025

 

PAYMENTS IN INSTALMENTS

Parents have the option to pay for the full yearly amount at the time of reservation or choose to pay in instalments only for the following activities:  music lessons (private), the "Accueil Periscolaire" service and  the"Ceramic Workshop" (group activity).

 

Due dates for payments in instalments:

  • 1st payment is due at the time of reservation. Deadline for payment is 48 hours  after due date.
  • 2nd payment is due on (to be advised). Deadline for payment is 72hours after due date.
  • 3rd payment is due on (to be advised). Deadline for payment is 72 hours after due date.
     

Parents must respect all payment deadlines which will be reminded to them by email,  as the system could otherwise proceed to the cancellation of their reservation.

 

Viewing Group Activities

  1. Using the menu at the top of the screen:
    Go to Parent →Subscribe to a Course
  2. Use the filters Type, Cycle and/or Day of the week and click on the Search button to view the activity/ies of your choice.
  3. Click on the button View and Subscribe next to an activity to view all details about this activity.
  4. At the bottom of the screen, a message may indicate that the activity is not yet open. IF YOU STILL HAVE THIS MESSAGE ONCE THE ACTIVITY HAS BEEN OPENED, YOUR ACCOUNT IS NOT VALIDATED.
     

Making a reservation – Registering/Waiting list

  1. Further to the steps above, open the activity you want to book.
  2. If the activity is open (check published schedules) and your account has been validated, the Register button will be displayed as long as there are still places available on the activity. Click on the Register button to make your booking.
  3. If the activity is full, the Waiting List button will be displayed instead. Please click on it if you want add your child to the waiting list. Depending on the activity the number of places available in the waiting list may vary.  If the Waiting list button is not showing, the waiting list is also full.

    WAITING LISTS PROCEDURE:
    The waiting list is automatically managed by our system     and we will not communicate on parents ‘position on the waiting list. Parents who are on the list will automatically contacted by email if a place becomes available.  Upon receipt of this email (and not before), you can validate your reservation if you are still interested. You must pay for your reservation within 24 hours, otherwise the place will be offered to the next person on the waiting list.

 

Paying for your booking

  1. Go to your Basket where you will find all your selected activities → Pay . Please note that you must use a 3D Secure credit card and check in advance the authorised paying limit on your card. Please contact your bank directly for any queries on the 3D Secure technology.
  2. Once you have completed the enrolment process including payment for your selected activities, you will receive a confirmation email detailing your reservation(s).

REQUESTING & PAYING FOR PRIVATE LESSONS
 

  1. Ensure all your children are correctly registered (see details in the Registering all your children section.)
  2. Using the menu at the top of the screen
    Go to : Parent→ Private lessons→ View and Subscribe
  3. Select a lesson Type, a Day and the required lesson Duration.  Eventhough you cannot specify exact exact timings, you can mention your preferences in the Comment field.
  4. Your request will automatically be sent to the monitor
  5. The monitor will reply to you by email and confirm his/her availability with the exact proposed lesson timing. 
  6. At this stage, you will receive a message to finalise the enrolment process by proceeding with your payment WITHIN 24 HOURS. Please note that you must use a 3D Secure credit card and check in advance the authorised paying limit on your card. Please contact your bank directly for any queries on the 3D Secure technology.
  7. Once your payment has been validated, you will receive a final confirmation with the details of your reservation.

Please click here for all information on this service.

Updated 09/2024

As parents are  not allowed in the School to comply to the School Security Policy, APEEEL2 will organise again this year the collection of M1/M2 children not attending CPE  to their activity classroom / sports hall by the activity instructor or our Periscolaire coordinator - except for Nursery pupils attending swimming and/or Happy Fitness (as the Accompaniment Service is mandatory and included in the cost of the activity). 

For pupils to be collected, parents will need to bring their children exactly 10 minutes prior to the start of the activity (sorry, no delay will be accepted):

  • To the main entrance of the nursery building, for activities taking place in the nursery building.
  • To the main entrance of the primary building for activities taking place in the primary building or the sports hall.

 

At the end of their activity:
Children will be escorted back to their parents at the same location they were collected (either the main entrance of the nursery or the primary buildings) between 5 and 20 minutes after the end of their activity, depending on the need for children to change and/or the location of their activity.
In case of exceptional delay, parents must contact our Periscolaire coordinator, Yann Gendron on  (+352) 621  169 308

 

All parents of Nursery and Primary pupils must complete a PERISCOLAIRE DISCLAIMER online in PAMS at the time of registration for each activity  ( except if the Accompaniment Service to/from CPE has been booked)

Once completed, the form must be PRINTED and a copy must be carried by pupils at all times to be shown to the instructor and security guards upon request. 

Click here to open the disclaimer form in EN

Cliquer ici pour ouvrir le formulaire de décharge en FR

 

No disclaimer is required for Secondary pupils.