FAQ

As parents are currently still not allowed in the School due to the sanitary restrictions, APEEEL2 will organise again this year the collection of M1/M2 children not attending CPE  to their activity classroom / sports hall by the activity instructor or our Periscolaire coordinator.

Parents will need to bring their children exactly 10 minutes prior to the start of the activity (sorry, no delay will be accepted):

  • To the main entrance of the nursery building, for activities taking place in the nursery building.
  • To the main entrance of the primary building for activities taking place in the primary building or the sports hall.

 

At the end of their activity:
Children will be escorted back to their parents at the same location they were collected (either the main entrance of the nursery or the primary buildings) between 5 and 20 minutes after the end of their activity, depending on the need for children to change and/or the location of their activity.
In case of exceptional delay, parents must contact our Periscolaire coordinator, Yann Gendron on  (+352) 621  169 308

 

Description of the service

This service in only available to pupils attending CPE needing accompaniment to a group activity at Lux 2 – not for any private lessons. An APEEEL2 Coordinator/ Instructor/ Accompanist will pick up the child at the indicated time at CPE, and will bring him/her back to CPE after the group activity.

Please note that due to limited resources, this service is only available for Nursery activities, but has been extended this year to some few P1 activities.
If the service is available, it is clearly indicated in the activity description.

 

Enrolling to the Accompaniment Service

  1. The cost of this service is 150 euros per school year, per child, per activity.
  2. Please note that places in the Accompaniment Service are limited due to staff constraints. The service must be reserved online on our Periscolaire website, at the same time as the activity.
3.The Accompaniment option will only be available within the activity screen if accessible. (at the bottom right hand side corner). Please remember that not all activities offer this service. If the accompaniment option is only available on waiting list, this will be clearly indicated. If the accompaniment option is not available at all, either the service is full (the waiting list is also full) or the chosen activity does not offer this service.
4.No refund will be granted towards the cost of the activity past the cancellation deadline on ground of a child still on waiting list for the Accompaniment Service.
5.Please enter the Name of your child’s CPE teacher and his/her CPE Classroom number.
  1. Your child will not be collected from CPE unless your complete the CPE Authorisation Form using the application E-KidREg https://webgate.ec.europa.eu/ekidreg/ . CPE must indeed have an authorisation form duly completed by the parents, to allow any child to leave their premises.
    • APEEEL2 does NOT have access to E-KidREg.  Please contact CPE directly for all queries relating to this application or the CPE authorisation form.
    • Please ensure you know the name of the CPE monitor and the room number where your child needs to be collected, as both information will need to be provided in our systems. 
       
  2. We do NOT require any authorisation from CPE to book the Accompaniment Service (this field has now been deleted from PAMS.)
     
  3. Accompanists ' names and contact details (as required by CPE)
    CPE requires that you provide the name/s of ALL the accompanists who may come and collect your child, with contact details.   In PAMS, click on the menu Parent >Payment-Unsubscribe . The names of the accompanists are listed in the "Instructor" column for each Accompaniment activity. 
    Contact details: Mr Yann GENDRON  - Tel : +352) 621 169 308  email: yann.gendron@apeeel2.lu

    Due to current legislation on data protection, we are not allowed to provide parents with our accompanists' personal contacts. However,  parents are free to discuss this directly with their child's accompanist, and obtain their personal contact if agreed.
     
  4. In case of urgency such as being late collecting your child:  you can contact our main Periscolaire coordinator, Mr Yann GENDRON on (+352) 621 169 308 or yann.gendron@apeeel2.lu
OPENING OF ALL ONLINE  RESERVATIONS 
  • Tuesday 12/09/2023 at 12:30 for MUSIC Private Lessons
  • Wednesday 13/09/2023 at 12:30 for NON-SPORT activities including Art, Languages, Theatre & Misc
  • Friday 15/09/2023 at 12:30 for SPORT activities including Dance

 

GROUP ACTIVITIES: group activities start on the week of Monday 02/10/2023

 Group activities will end on week ending on Friday 21/06/2024.
 

MUSIC PRIVATE LESSONS -  02/10/23 to 14/06/2024 - Annual reservations from this year !

NEW FROM THIS YEAR !

Starting from this year, reservations for music private lessons will be made for the entire school year, but with the possibility, if selected, to pay in 3 instalments. 

 

Costs indicated are therefore annual costs (and not per semester)

 

RECOVERY WEEK (semaine de récupération) for missed courses:

- For the period 02/10/23 to 02/02/24:  week starting on 05/02/24

- For the period 19/02/24 to 14/06/24:  week starting on 17/06/24

 

PAYMENTS IN INSTALMENTS

Parents have the option to pay for the full yearly amount at the time of reservation or choose to pay in instalments only for the following activities:  music lessons (private), the "Accueil Periscolaire" service and  the"Ceramic Workshop" (group activity).

 

Due dates for payments in instalments:

  • 1st payment is due at the time of reservation. Deadline for payment is 48 hours  after due date.
  • 2nd payment is due on 14/11/23. Deadline for payment is 72hours after due date.
  • 3rd payment is due on 16/01/24. Deadline for payment is 72 hours after due date.
     

Parents must respect all payment deadlines which will be reminded to them by email,  as the system could otherwise proceed to the cancellation of their reservation.

 

Viewing Group Activities

  1. Using the menu at the top of the screen:
    Go to Parent →Subscribe to a Course
  2. Use the filters Type, Cycle and/or Day of the week and click on the Search button to view the activity/ies of your choice.
  3. Click on the button View and Subscribe next to an activity to view all details about this activity.
  4. At the bottom of the screen, a message may indicate that the activity is not yet open. IF YOU STILL HAVE THIS MESSAGE ONCE THE ACTIVITY HAS BEEN OPENED, YOUR ACCOUNT IS NOT VALIDATED.
     

Making a reservation – Registering/Waiting list

  1. Further to the steps above, open the activity you want to book.
  2. If the activity is open (check published schedules) and your account has been validated, the Register button will be displayed as long as there are still places available on the activity. Click on the Register button to make your booking.
  3. If the activity is full, the Waiting List button will be displayed instead. Please click on it if you want add your child to the waiting list. Depending on the activity the number of places available in the waiting list may vary.  If the Waiting list button is not showing, the waiting list is also full.

    WAITING LISTS PROCEDURE:
    The waiting list is automatically managed by our system     and we will not communicate on parents ‘position on the waiting list. Parents who are on the list will automatically contacted by email if a place becomes available.  Upon receipt of this email (and not before), you can validate your reservation if you are still interested. You must pay for your reservation within 24 hours, otherwise the place will be offered to the next person on the waiting list.

 

Paying for your booking

  1. Go to your Basket where you will find all your selected activities → Pay . Please note that you must use a 3D Secure credit card and check in advance the authorised paying limit on your card. Please contact your bank directly for any queries on the 3D Secure technology.
  2. Once you have completed the enrolment process including payment for your selected activities, you will receive a confirmation email detailing your reservation(s).

REQUESTING & PAYING FOR PRIVATE LESSONS
 

  1. Ensure all your children are correctly registered (see details in the Registering all your children section.)
  2. Using the menu at the top of the screen
    Go to : Parent→ Private lessons→ View and Subscribe
  3. Select a lesson Type, a Day and the required lesson Duration.  Eventhough you cannot specify exact exact timings, you can mention your preferences in the Comment field.
  4. Your request will automatically be sent to the monitor
  5. The monitor will reply to you by email and confirm his/her availability with the exact proposed lesson timing. 
  6. At this stage, you will receive a message to finalise the enrolment process by proceeding with your payment WITHIN 24 HOURS. Please note that you must use a 3D Secure credit card and check in advance the authorised paying limit on your card. Please contact your bank directly for any queries on the 3D Secure technology.
  7. Once your payment has been validated, you will receive a final confirmation with the details of your reservation.

Please click here for all information on this service.

Sanitary measures in place for our 2023/2024 Periscolaires activities will be updated on this page as soon as possible. 

ALL PARENTS OF NURSERY AND PRIMARY PUPILS  - except if an Accompaniment Service to/from CPE has been booked - MUST COMPLETE A PAPER VERSION OF OUR PERISCOLAIRE DISCLAIMER - This is not required for Secondary pupils. 

Once completed, the form must be printed and a copy must be carried by pupils at all times to be shown to the instructor and security guards upon request. 

TO DOWNLOAD A PDF COPY (EN or FR) :  CLICK HERE  (the link is at the top of the page, next to TERMS & CONDITIONS)